Customer Service

CONTACT US

The best way to contact us to is to use our automated chat, which you can find in the bottom corner of every page on this site. Someone will be there to answer you between 8am and 6pm GMT Monday to Friday and 10am and 4pm at weekends. If nobody is available, we will take your details and get back to you within 48 hours. 

If you'd prefer to, you can email us at waveCS@wavedirect.co.uk

WARRANTY CLAIMS

All of our iSUPs come complete with a 1 year warranty for repairs and replacements, in the unlikely event you do have an issue, our first action will be to work with you to troubleshoot the issue, followed by repairs before any replacement. To activate your warranty/submit a warranty claim please use the email address above.

FEEDBACK

We value customer feedback above all else and would love to hear your thoughts on our products and experience with Wave Sups. Should you wish to leave a review please head over to our TrustPilot page or email us directly.

PRESS & MARKETING

For all press, marketing & affiliate enquiries please contact our PR & Marketing team directly via:

waveCS@wavedirect.co.uk