Our dedicated customer care team are here to assist you across our social channels and via our email helpdesk from 8am - 9pm Monday to Sunday. The team endeavour to respond to all messages within 48 hours, any potential delays will be communicated via automated response.
For delivery, warranty, and general product queries please complete the form below and we will get back to you as soon as we can, alternatively, you can email:
All of our iSUPs come complete with a 1 year warranty for repairs and replacements, all warranty claims are subject to stringent troubleshooting with our Warranty team. To activate your warranty/submit a warranty claim please email:
CALL BACK REQUEST
To request a call back all you need to do is email:
Please provide your full name, order number, the email address used to place the order, and a description of the issue.
We will aim to call you in the next 48 hours but this can not be guaranteed and calls will only be made to those who submit all the information.
Please be aware, our call back service cannot be used for warranty claims. If you would like to raise a warranty claim, please contact us on Live Chat or via the warranty email address above. Any call back request submitted for warranty purposes will be re-directed to the warranty department.
We value customer feedback above all else and would love to hear your thoughts on our products and experience with Wave Sups. Should you wish to leave a review please head over to our TrustPilot page or share your feedback with us directly via:
PRESS & MARKETING
For all press, marketing & affiliate enquiries please contact our PR & Marketing team directly via: