We are incredibly proud to share our 4.4-star rating on Trustpilot, built from over 1,300 customer reviews.

For us, that score isn't just a number. It is a reflection of the trust our customers place in our products, from our inflatable SUPs to our kayaks. We wanted to dive into the feedback and share what our customers say makes the Wave experience a 5-star one.

The New Standard for Customer Service

When we read through our Trustpilot reviews, one theme stands out above all: our customer service.

We know that when you're shopping for an inflatable paddleboard, you want to buy with confidence. And if an issue comes up, you need it solved fast. We are thrilled that our customers consistently describe our team as "prompt," "helpful," and "dedicated to resolving issues."

We love seeing our team members mentioned by name in reviews; it shows the personal, dedicated support you receive when you contact us. We're not just here to sell watersports gear; we're here to solve problems.

Product Quality: Sturdy & Stable Inflatable Paddleboards

Of course, amazing service only matters if the products are built to last. Our mission is to make adventure accessible, and that starts with high-quality, reliable gear.

We're so happy to see our customers describe our products as:

  1. Sturdy: Built to handle real-world conditions, trip after trip.
  2. Stable: Giving new paddlers the confidence to get on their feet.
  3. Easy to Use: Designed for quick setup, so you can spend less time pumping and more time paddling.

This feedback shows we're hitting the mark for both complete beginners and experienced paddlers looking for the best in inflatable gear.

Speedy Delivery: Get on the Water Faster

You've done your research, read the paddleboard reviews, and finally clicked "buy." The last thing you want is a long wait.

We often hear that customers are pleased with our speedy delivery service. We work hard to get your order from our warehouse to your door as quickly as possible, so you can start your adventure.

Thank You for Your Feedback

To everyone who took the time to leave a Wave paddleboard review... thank you. Your feedback helps our team, and it helps other adventurers choose the right gear for their next trip.


We're committed to keeping that 4.4-star experience (and improving it!) with every single order.

See you on the water.